You can return or exchange items that are unworn, unwashed in saleable condition with original product tags attached and packaging material within 30 days from the date of purchase.
Final Sale or Clearance items cannot be returned or exchanged. We do not accept returns or exchanges on items purchased outside the US. Returns/exchanges can only be done in the country of purchase. Those returns must be made at the dealer or retailer where items were purchased.
You can choose the option of a return credit instead of a refund to your original payment. You can make an exchange for a different size (same product and color) at no extra cost once your return is received. Exchange orders will be processed after the returned order is marked as delivered to our returns department. The new exchange order will be shipped back to the original shipping address with our standard 5-15 day shipping.
Return Shipping: Customers are responsible for return shipping charges. Shipping charges are non-refundable. Paid shipping fees will not be refunded. Refunds will only be applied to the original form of payment.
When we receive your returned item(s) we will issue your refund. Please allow one billing cycle for credit card refunds to appear on your statement. Returns are generally processed within 10-15 business days of receipt.
Right Rigger explicitly reserves the right (in its sole discretion) to limit, decline, or reject any sales, returns, and orders for any reason, without being liable for any damages or costs, except for repaying any amount received from the customer in relation to such sale or order.
And now for Legal Disclaimer Stuff: *Improper Purchasing & Returns Activity: Right Rigger consumer rights and policies are intended solely for the benefit of end consumers, not for those purchasing products for resale. Purchasing products for resale or engaging in fraudulent activities is strictly prohibited. All product sales are intended for retail/ “end user” customers only, and are not intended for wholesale or redistribution by the purchaser. The resale of any products purchased from any of the Company Retail Stores or the Brands’ e-commerce sites without the express prior written consent of Right Rigger LLC,, in each instance, is strictly prohibited. For the purpose of enforcement of this policy, no customer may purchase more than a number of products or product styles that Right Rigger determines, in its sole discretion, to be a reasonable number in each circumstance during any 72 hour period without the prior written consent of Right Rigger. Right Rigger may refuse to sell any products to any person that Right Rigger believes, in its sole discretion, intends or endeavors to violate this policy.
If Right Rigger determines that a purchase or order is intended for resale, involves fraudulent activity or if Right Rigger determines that they are unable to properly satisfy a customer’s needs, as demonstrated by a high return rate, they reserve the right to (1) suspend the application of any policy that provides a right or benefit intended for direct-to-consumer purchases; and (2) take any action to hinder such purchase or order, including restricting sales to any consumer, canceling orders, charging restocking fees, imposing purchase quantity limits, declining to issue refunds or take returns, and/or suspending or closing any account.
*Our Right to Reject Your Purchase/Return, or Cancel an Order: The sale of products and fulfillment of orders at Right Rigger our e-commerce site is contingent upon product availability and discretion in managing inventory. Right Rigger explicitly reserves the right (in its sole discretion) to limit, decline, or reject any sales, returns, and orders for any reason, without being liable for any damages or costs, except for repaying any amount received from the customer in relation to such sale or order.
